Changes to lab service delivery in Alberta

To improve lab testing and reduce wait times for Albertans, Alberta Precision Laboratories will now deliver community lab services across the province.

Albertans must be able to get the lab tests they need, when and where they need them. Over the past few months, delays and wait times have made accessing lab services very difficult. Since Aug. 3, Alberta Precision Laboratories has provided thousands of additional community lab appointments in Calgary, signifantly reducing wait times. However, it is clear that more needs to be done and Alberta’s government is taking action.

An agreement in principle has been reached with ownership of DynaLIFE to transfer staff, equipment and property in all regions of the province to Alberta Precision Laboratories. This work will be completed in phases with the full transition expected to be completed by December 2023. Albertans will continue to get their lab testing done at the same locations during this transition and additional appointments in Calgary and other areas will continue to be added as planned.

“Lab services are crucial in the diagnosis and treatment of Albertans. It is wholly unacceptable that Albertans had to face long waits and delays to get simple blood work done. I’ve been clear that improving our health care system is a top priority for our government and fixing these delays is one more step we’re taking to ensure Albertans can access the health care they need, when and where they need it, now and into the future.”

Danielle Smith, Premier

Minister LaGrange’s mandate letter from the Premier included direction to resolve unacceptable lab services delays so that Albertans could access timely lab services across the province. As a result, Albertans will have greater access to the lab services they need and end unnecessary delays occurring throughout Calgary and southern Alberta.

“Albertans expect and deserve a world-class health system. This change is an important step to improve and grow lab services, and ensure Albertans have reliable and speedy access to lab testing in their communities, particulary to enable timely diagnosis and treatment. I want to thank all the health care workers who have been providing lab services, I appreciate your efforts to continue meeting the health needs of Albertans during the transition and beyond.”

Adriana LaGrange, Minister of Health

All existing appointments and lab services will continue to be provided as scheduled and additional capacity will be added in the immediate future. At this time, Albertans can continue to book their lab appointments online or by calling 1-877-702-4486.

“Our focus is on patients and ensuring the safety, accessibility and stability of lab services. We understand and appreciate the challenges that some Albertans have faced with lab services in recent months and we are dedicated to addressing these concerns. We thank all DynaLIFE team members for their continued commitment. We respect their insight and will work closely with them to incorporate feedback and support their transition to Alberta Precision Laboratories.”

Mauro Chies, president and CEO, Alberta Health Services

Quick facts

  • Alberta Precision Laboratories was formed in 2018. Since December 2022, it has operated only in Alberta hospitals, urgent care centres and in rural communities where there are no additional community lab located.

  • Since Aug. 3, Alberta Precision Laboratories has taken action to add additional weekly appointments, particularly in the Calgary area, by adding new appointments weekly within their hospital lab system and hiring more staff.

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